Contact Us

Thank you for visiting Sallybong! We value every one of our customers and are always here to assist you with any questions, feedback, or inquiries you may have. Whether you're looking for more information about our products, need help with an order, or want to connect with us, we’d love to hear from you.

We believe in building strong relationships with our customers and offering prompt, friendly, and personalized service. If you need assistance, please reach out to us through any of the channels listed below, and our dedicated team will ensure your experience with Sallybong is nothing short of exceptional.

Our Contact Details

  • Phone:You can reach us directly at +1 2524512955. Whether you have a product inquiry, need help placing an order, or want to discuss our latest collections, we’re happy to chat! Our customer service team is available to answer your questions from Monday to Friday.
  • Email:For all inquiries, please email us at sallybongofficial@hotmail.com. We aim to respond to all emails as quickly as possible, usually within 24 hours on business days. Whether you need support with an order, want to inquire about bulk purchases, or need assistance with product details, our team will get back to you with all the information you need.
  • Our Address:If you would like to visit us or send a letter, our office is located at:
    21230 Lamosted Road, Cupertino, California, USA

Please note that our office is not a retail location. However, we are happy to assist with any inquiries related to our products, services, or business operations.

Customer Support

We’re committed to providing top-notch customer support to ensure your complete satisfaction. If you have any questions about your order, our products, or the delivery process, our support team is ready to help. Here’s how we can assist you:
  • Order Assistance:Whether you need help tracking an order, updating your shipping information, or modifying an existing order, we’re here to ensure everything goes smoothly. If you encounter any issues, just let us know, and we’ll take care of the rest.
  • Product Information:If you're looking for more details about a specific product, including size, material, or care instructions, our team can provide you with all the information you need to make an informed decision. We can also help with gift suggestions or styling tips!
  • Returns & Exchanges:We strive to ensure you’re delighted with your purchase. If, for any reason, you’re not happy with your order, please get in touch with us for assistance with returns, exchanges, or any other related issues. We’ll work with you to find a solution that meets your needs.
  • Bulk Orders & Custom Requests:If you’re interested in purchasing our products in bulk for an event, corporate gifting, or any other special project, please don’t hesitate to contact us. We also welcome custom requests and will work closely with you to create personalized pieces that reflect your vision.

Social Media & Online Presence

Stay connected with us for the latest news, product launches, and exclusive offers! Follow us on our social media platforms to be the first to know about new collections and behind-the-scenes updates.

We’d love to connect with you online and share our world of design, style, and creativity!

Your Feedback Matters

At Sallybong, we are constantly looking for ways to improve and enhance our customer experience. Your feedback helps us grow and better serve you. Whether you have comments about our products, suggestions for our website, or simply want to share your experience, we appreciate hearing from you.

We also encourage you to leave us a review after your purchase! Your honest feedback is invaluable and helps other customers make confident decisions when shopping with us.

Thank You for Reaching Out

We understand that excellent communication is key to a great experience, and we’re committed to providing you with the best possible support. Your satisfaction is our top priority, and we are here to help with any needs you may have. Whether you’re reaching out for product inquiries, customer support, or just to say hello, we are grateful for your interest and appreciate your time.
Thank you for choosing Sallybong. We look forward to assisting you and making your experience with us as enjoyable and seamless as possible.