Privacy Policy
At Sallybong, we value the privacy and security of our customers and are committed to safeguarding your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and the steps we take to protect your privacy while providing you with the best shopping experience possible. By using our website and services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
In order to provide you with an optimal shopping experience and better serve your needs, we collect the following types of information:
Personal Information:
When you make a purchase, create an account, or contact us, we may collect personal information such as:
- Name
- Email Address
- Shipping Address
- Billing Address
- Phone Number
- Payment Information (including credit card details, processed through secure third-party payment providers)
Non-Personal Information:
We also collect non-personal information about how you use our website and interact with our content. This can include:
- IP address
- Browser type and version
- Device type
- Location data
- Cookies and tracking data
- Pages you visit on our website
Payment Information:
- For processing payments, we may collect information such as credit card numbers, expiration dates, and billing information. However, we do not store your payment details ourselves; instead, we work with trusted third-party payment processors like PayPal, Stripe, or other secure gateways to handle these transactions.
How We Use Your Information
The personal and non-personal data we collect is used for several purposes, including but not limited to:
Order Fulfillment:
We use your personal information to process and ship your orders, confirm purchases, and communicate important updates regarding your order status (e.g., tracking information, shipping details).
Customer Service:
Your information is used to respond to your inquiries, provide customer support, and address any issues or concerns you may have regarding our products or services.
Improving Our Services:
We collect data to analyze trends, improve our website, and enhance the overall user experience. This helps us tailor our content, design, and features to better meet your needs.
Marketing and Promotions:
With your consent, we may send promotional emails or newsletters about new products, discounts, or special offers. You can opt-out of these communications at any time by clicking the unsubscribe link in any marketing email or contacting us directly.
Security and Fraud Prevention:
We use personal data to detect and prevent fraud, unauthorized access, and potential misuse of our services. This helps ensure that your transactions and account remain safe and secure.
Data Security and Storage
The security of your personal information is a top priority for us. We implement a range of physical, electronic, and procedural safeguards to protect the information we collect from unauthorized access, use, or disclosure. These include:
Encryption:We use industry-standard SSL encryption to protect sensitive information such as your payment details during online transactions.
Secure Servers:All data is stored on secure servers that comply with the latest security protocols. Access to personal information is limited to authorized personnel who require it to perform their job functions.
Third-Party Processors:We work with trusted third-party partners to process payments, send marketing emails, and handle other aspects of our business. These third-party partners are required to comply with strict data security regulations and are only allowed to use your information for the purposes for which it was collected.
While we take all reasonable precautions to safeguard your data, please be aware that no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we strive to ensure your data is as safe as possible.
Legal Use of Data
We only use your personal information for lawful purposes and in accordance with applicable data protection regulations. Your data may be processed and stored for the following legitimate purposes:
To fulfill contracts: For example, to process orders and complete purchases.
To comply with legal obligations: For example, tax and accounting requirements.
To protect your interests and ours: For example, in cases of fraud prevention or resolving disputes.
To improve our services: Using feedback to enhance the website or customer experience.
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who help us run our business (e.g., shipping companies, payment processors). These third parties are required to maintain confidentiality and handle your data securely.
Your Data Rights and Control
You have the right to manage and control the personal information we collect and retain. You can exercise the following rights regarding your data:
Access:You have the right to request a copy of the personal information we hold about you. If you would like to know what data we have on file, simply contact us at sallybongofficial@hotmail.com.
Update or Correct Information:If any of your personal information is incorrect or needs updating, you can modify it by logging into your account on our website or by contacting us directly.
Deletion:You can request the deletion of your personal information at any time, provided that it is not required for legal or operational purposes (e.g., for fulfilling an ongoing order or for accounting reasons). We will delete your data in accordance with applicable laws and regulations.
Opt-Out of Marketing Communications:If you no longer wish to receive promotional emails or newsletters, you can unsubscribe at any time by clicking the "unsubscribe" link in any email we send or by contacting us directly.
Right to Object:
If you believe your personal data is being processed unlawfully, you have the right to object to such processing. Please contact us at sallybongofficial@hotmail.com, and we will work with you to resolve any concerns.
Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. Cookies are small files that are stored on your device, and they help us recognize you on return visits, improve site functionality, and tailor offers to your preferences.
You can control cookie settings through your browser settings, but please note that disabling cookies may impact your ability to use certain features of our website. For more information about how we use cookies, please refer to our Cookie Policy.
Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Revised" date at the top of this page. We encourage you to periodically review this policy to stay informed about how we are protecting your information. By continuing to use our services after changes have been made, you agree to the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights regarding your personal data, please contact us using the information below:
Email: sallybongofficial@hotmail.com
Phone: +1 2524512955
Mailing Address: 21230 Lamosted Road, Cupertino, California, USA
We are dedicated to ensuring your privacy and will respond to your queries promptly.
Thank you for trusting Sallybong with your personal information. Your privacy is essential to us, and we are committed to protecting it while providing you with the best products and services.